Frequently Asked Questions
1. What is this pruning shear suitable for?
It is suitable for trimming flowers, shrubs, young branches, stems, and other common garden plants.
2. What makes this pruning shear different?
The lever-assisted design improves cutting efficiency and helps reduce the amount of hand force required during pruning.
3. Can it cut thick branches?
It can handle many common garden branches. Cutting performance depends on the thickness, hardness, and condition of the wood.
4. Is it suitable for everyday gardening?
Yes. It is designed for regular garden maintenance, including pruning, trimming, and shaping plants.
5. How should I use the pruning shear?
Place the branch close to the inner part of the blade and squeeze the handles smoothly. Avoid twisting the tool sideways while cutting.
6. How do I clean and maintain it?
Remove plant residue after use, wipe the blade dry, and store the tool in a dry place. Applying a small amount of oil to the joint can help maintain smooth operation.
7. Can the blade be sharpened?
Yes. The blade can be carefully sharpened when cutting performance begins to decrease.
8. Do you offer free shipping?
Yes. Standard shipping is free for eligible orders.
9. How long does delivery take?
Orders are usually processed within 1–2 business days. Delivery typically takes approximately 5–10 business days after processing.
10. Will I receive tracking information?
Yes. Once your order has been shipped, tracking information will normally be provided by email.
11. Can I return my order?
Yes. Returns may be requested within 30 days of receiving your order, subject to our return policy.
12. What should I do if my item arrives damaged?
Please contact our customer service team with your order number and clear photos of the damaged item and packaging.
13. How can I contact customer support?
You can contact us by email. Our support team will normally respond within 1–2 business days.